Many T-Mobile customers expecting their first freebies as part of the company’s new giveaway app were left disappointed Tuesday morning.
T-Mobile Tuesday, the wireless carrier’s new app revealed on Monday that offers weekly giveaways for food, movie tickets, game gear and other items, ran into what appeared to be server issues on Tuesday morning as customers tried accessing the app.
@TMobile @TMobileHelp This Tuesday app...
T-Mobile plans to give its customers a chance to own company stock as part of its latest Un-carrier move, set to be announced Monday morning, according to a VentureBeat report,...
"Less than one percent" of Verizon customers who were switched over to Frontier Communications suffered service outages after the transition, according to Frontier.
But with more than 3 million customers being forced to switch providers, that could put the total number of customers who suffered outages at nearly 30,000. What isn't clear is how many people still lack service.
Frontier closed its acquisition of Verizon's FiOS and DSL...
"Perhaps you should switch to another cable company… oh, that's right, we're the only one in town." (credit: Viacom)
A cable lobby group that represents more than 900 small and medium-size providers is angry that Charter Communications will be competing against other cable companies.
Cable providers usually avoid each other's territory, choosing not to "overbuild" in cities...
Entrepreneurs Tov Arneson and Ian Lyman spent two years developing an on-demand parking app before deciding to pivot. They wanted...
Sprint is reportedly cutting 2,500 jobs, including 2,000 in customer service, but the company told Ars that subscribers won't actually see any decline in customer service quality. "These changes will not impact the level of service we provide to our customers," a Sprint spokesperson told Ars today.
Sprint said it has already boosted "self-service and digital care tools," helping to lower its churn rate (the percentage of subscribers who...
