Tag Archives: Sprint

Sprint now zero-rating some video, joining AT&T, Verizon, and T-Mobile

FuboTV temporarily won't count against Sprint data caps under a new promotion. (credit: FuboTV)

Sprint is now allowing some online video to be streamed without counting against customers' data caps, making it the fourth major wireless carrier in the US to implement data cap exemptions (or "zero-rating").

Sprint's first foray into zero-rating, announced last week, is for the Copa...

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Sprint cuts customer service jobs, says customers won’t notice a difference

Sprint is reportedly cutting 2,500 jobs, including 2,000 in customer service, but the company told Ars that subscribers won't actually see any decline in customer service quality. "These changes will not impact the level of service we provide to our customers," a Sprint spokesperson told Ars today.

Sprint said it has already boosted "self-service and digital care tools," helping to lower its churn rate (the percentage of subscribers who...

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T-Mobile starts rolling out holiday deals, promises ‘special gifts’ for Sprint, AT&T, Verizon customers
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T-Mobile today announced the first of its new holiday deals. The Bellevue-based wireless carrier will give out three months of unlimited LTE smartphone data to its Simple Choice postpaid customers — including those with business accounts — starting on Dec. 1. The unlimited data will kick in once customers have used up their allotted data and Data Stash....
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