Tag Archives: Verizon

T-Mobile beats AT&T and Verizon in customer service ratings

T-Mobile CEO John Legere. (credit: T-Mobile)

T-Mobile USA leads the four major wireless carriers in customer satisfaction, having moved ahead of AT&T and Verizon Wireless in the past year, according to an American Customer Satisfaction Index (ACSI) report released today.

Wireless carriers overall outperformed home Internet and subscription TV providers, a reflection of the greater competition in the mobile...

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Sprint now zero-rating some video, joining AT&T, Verizon, and T-Mobile

FuboTV temporarily won't count against Sprint data caps under a new promotion. (credit: FuboTV)

Sprint is now allowing some online video to be streamed without counting against customers' data caps, making it the fourth major wireless carrier in the US to implement data cap exemptions (or "zero-rating").

Sprint's first foray into zero-rating, announced last week, is for the Copa...

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Frontier: Fewer than 30,000 customers lost service in Verizon transition

"Less than one percent" of Verizon customers who were switched over to Frontier Communications suffered service outages after the transition, according to Frontier.

But with more than 3 million customers being forced to switch providers, that could put the total number of customers who suffered outages at nearly 30,000. What isn't clear is how many people still lack service.

Frontier closed its acquisition of Verizon's FiOS and DSL...

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T-Mobile starts rolling out holiday deals, promises ‘special gifts’ for Sprint, AT&T, Verizon customers
T-Mobile logo
T-Mobile today announced the first of its new holiday deals. The Bellevue-based wireless carrier will give out three months of unlimited LTE smartphone data to its Simple Choice postpaid customers — including those with business accounts — starting on Dec. 1. The unlimited data will kick in once customers have used up their allotted data and Data Stash....
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