Sprint is reportedly cutting 2,500 jobs, including 2,000 in customer service, but the company told Ars that subscribers won't actually see any decline in customer service quality. "These changes will not impact the level of service we provide to our customers," a Sprint spokesperson told Ars today.
Sprint said it has already boosted "self-service and digital care tools," helping to lower its churn rate (the percentage of subscribers who...
If you’ve done some world traveling, you may know the frustration of sitting down in an Internet cafe, expecting to type out a message, only to realize that the keys on the computer’s keyboard are nothing like the ones from your home country. That quick e-mail to mom just became a hunt-and-peck chore that will send you back to the cafe’s counter a couple...
(credit: Megan Geuss)
Tesla is suing a Swiss parts vendor that the electric-vehicle maker said produced a defective hydraulic system for the Model X's signature, vertically opening winged doors. Hoerbiger's prototype never was used in Tesla's latest electric car, and Tesla had to retool "the entire vehicle in order to support a different engineering solution,"...
Krysten Ritter as Jessica Jones.
In announcing their lineup for original programming in 2016, Netflix on Sunday confirmed that Jessica Jones would return for a second season.
Netflix did not provide a possible date for the premiere of the second season of the show, which features Krysten Ritter as the titular Marvel character, but the online...
(credit: Shinya Suzuki)
According to a survey from market research group Phoenix Marketing International, 38 percent of all Apple Pay transaction volume comes from in-app purchases, with only 62 percent of purchases made in-store. The survey doesn’t offer a reason as to why in-app purchases seem to be so robustly represented, but in a press release...
