[Editor’s Note: Tren Griffin, a longtime member of the Seattle region’s technology community, responded earlier this week to New York-based venture capitalist Fred...
Working in science, technology, engineering and math (STEM) is a pretty sweet gig. In addition to job security and high pay, employees in these fields tend to experience more satisfaction at work and potential for...
Humanity is sitting on the cusp of an artificial intelligence boom, as the technology transitions from rare and experimental to ubiquitous and standard.
Society is grappling with what it means for AI to creep slowly into the...
The past decade or so has seen some spectacular advances in artificial intelligence. But—as is so often the case with emerging technologies—is there a dark side to this brave new world? That was the topic for discussion by a panel of computer scientists and ethicists at this year's meeting of the American Association for the Advancement of...
Sprint is reportedly cutting 2,500 jobs, including 2,000 in customer service, but the company told Ars that subscribers won't actually see any decline in customer service quality. "These changes will not impact the level of service we provide to our customers," a Sprint spokesperson told Ars today.
Sprint said it has already boosted "self-service and digital care tools," helping to lower its churn rate (the percentage of subscribers who...
