Tag Archives: cuts

Sprint cuts customer service jobs, says customers won’t notice a difference

Sprint is reportedly cutting 2,500 jobs, including 2,000 in customer service, but the company told Ars that subscribers won't actually see any decline in customer service quality. "These changes will not impact the level of service we provide to our customers," a Sprint spokesperson told Ars today.

Sprint said it has already boosted "self-service and digital care tools," helping to lower its churn rate (the percentage of subscribers who...

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Video ad startup Mixpo cuts staff, shifts resources
Charlie
Mixpo, a Seattle startup that makes it easy to create online video ads, is cutting jobs and shifting resources to improve efficiency at the 8-year-old company. Mixpo CEO Charlie Tillinghast confirmed today that his company reduced its headcount by less than 10 percent last week “as part of an overall improvement of the company that started months ago,” he noted. Mixpo now...
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Expedia cuts staff from Orbitz, two months after $1.6B acquisition
expedialogo111
Expedia is cutting jobs at Orbitz two months after acquiring the travel booking website for $ 1.6 billion. A company spokesperson confirmed the layoffs on Friday but did not provide details on how many positions were cut, nor in what areas. “I can confirm we shared people decisions with OWW employees,” the spokesperson said in a statement. “As we...
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