Tag Archives: AT&T

T-Mobile beats AT&T and Verizon in customer service ratings

T-Mobile CEO John Legere. (credit: T-Mobile)

T-Mobile USA leads the four major wireless carriers in customer satisfaction, having moved ahead of AT&T and Verizon Wireless in the past year, according to an American Customer Satisfaction Index (ACSI) report released today.

Wireless carriers overall outperformed home Internet and subscription TV providers, a reflection of the greater competition in the mobile...

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Sprint now zero-rating some video, joining AT&T, Verizon, and T-Mobile

FuboTV temporarily won't count against Sprint data caps under a new promotion. (credit: FuboTV)

Sprint is now allowing some online video to be streamed without counting against customers' data caps, making it the fourth major wireless carrier in the US to implement data cap exemptions (or "zero-rating").

Sprint's first foray into zero-rating, announced last week, is for the Copa...

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AT&T CEO won’t join Tim Cook in fight against encryption backdoors

AT&T CEO Randall Stephenson. (credit: AT&T)

US politicians have been urging tech companies to weaken the security of smartphones and other products by inserting encryption backdoors that let the government access personal data.

Numerous tech companies—including Apple—have come out strongly against the idea, saying that encryption backdoors would expose the personal data of ordinary consumers, not just...

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AT&T getting rid of phone contracts and subsidies this week

(credit: AT&T)

AT&T will stop offering phone subsidies with two-year contracts this Friday, requiring customers to purchase phones at full price or on device installment plans.

AT&T has offered the option to buy devices under monthly installment plans since mid-2013. This newer model adopted by all major carriers lets customers trade in their devices for new ones every year or so...

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AT&T bringing gigabit fiber to LA and dozens of other metro areas

AT&T's latest gigabit fiber deployment map. (credit: AT&T)

AT&T today launched its gigabit fiber Internet service in parts of Los Angeles and West Palm Beach and announced another 36 metro areas that will get the service at later dates.

AT&T's "GigaPower" service is available in 20 metro areas as of now, the company said in its announcement today....

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T-Mobile starts rolling out holiday deals, promises ‘special gifts’ for Sprint, AT&T, Verizon customers
T-Mobile logo
T-Mobile today announced the first of its new holiday deals. The Bellevue-based wireless carrier will give out three months of unlimited LTE smartphone data to its Simple Choice postpaid customers — including those with business accounts — starting on Dec. 1. The unlimited data will kick in once customers have used up their allotted data and Data Stash....
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